shipping + returns
SHIPPING TIMES: standard turnaround time for us to ship an order is 10 to 14 business days. we hand craft each item we send out, which includes creating, labeling, bottling, packaging + shipping. all of our items are made in small batches to deliver you the freshest products with ingredients in their most potent state, free from artificial preservatives.
all orders are shipped via USPS priority or first class mail. you will receive an email of tracking information once your order is shipped.
LOST PACKAGES: if you do not receive your package or you cannot find delivery information with the tracking number provided to you, please notify us immediately. USPS insurance does not cover packages that have been verified as delivered.
P + R is not responsible for refunding or re-sending orders that have been marked by USPS as delivered.
do you ship internationally?
no, currently our products are only shipped to the united states.
if we do not offer shipping in your location, contact us and we will work with you personally.
do you offer local pick-up?
RETURNS: due to the handmade nature of P + R products, we are unable to honor returns and exchanges. however, we want you to be 100 percent thrilled with your purchase. if there are any problems with your order, please contact us immediately and we will make it right.